FAQ's

Is Pieces of Provence HACCP accredited?

Pieces of Provence has been HACCP accredited since 2008.

How long does it take for the catering to be delivered?

It usually takes 24-48 hours depending on the size of the catering order. For further information please click here

Is there a delivery charge?

We have a minimum order of $150 + GST and delivery is free for all orders over this amount. Any orders under this amount are subject to a delivery charge of $25 + GST.

Are there are minimum orders for individual products?

We do have minimum orders and they vary from product to product.  Please check out our Catalog which lists the minimum orders for each type of product. Or contact us to request a copy of our wholesale product list which includes minimum order amounts.

Do you have a cut-off time for next-day delivery?

For regular orders our cut-off time for next day delivery is 1pm, and for Monday delivery, orders must be in by 12pm Friday.  Large or special orders will require additional time.

Do you deliver on Saturday and Sunday?

We deliver Saturday and for large orders or events we can also arrange Sunday delivery. Please contact us to discuss delivery options further.

How do I place an order?

Orders can be placed via email (sales@piecesofprovence.com) or by calling 02 9939 5344. Please browse our Catalog and let us know if you have any questions.

Where are you located? Do you deliver all over Sydney?

Our factory is located in Brookvale in Sydney's North. We deliver Monday - Saturday all over the Sydney Metro area.  For large scale events we also deliver further afield, please contact us to find out more.

Do you cater for people with allergies?

Please see our Catalog for a list of gluten-free items.  As part of our HACCP accreditation allergens, for example, nuts are isolated from other ingredients.

 

 

 

sales@piecesofprovence.com

Unit 1 / 12 Clearview Place,
Brookvale, NSW 2100

02 9939 5344

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